Frequently Asked Questions
Baby Changing Stations
- How do I buy a baby changing station?
- You can purchase them through a distributor. How to Buy >
- Do I need to buy a baby changing station?
- Baby Changing Stations are mandated by law in certain cities, states and federal buildings. Check out our Legislation Map for more information.
- Which model is right for me?
- Please review our product listings as we offer vertical and horizontal orientations and surface and recessed mounted. Decor is also a consideration. Do you want a stainless steel finish or perhaps the color Earth to match your restroom decor. See Baby Changing Stations >
- How do I install my baby changing station?
- Check out our installation guides here >
- My baby changing station has a damaged part. How do I fix it?
- It depends on the damaged part, as not everything can be repaired. Replacements are available for many of our parts here > You can also identify the product you have installed and view the product page to see what items are available as replacement parts.
- How do I specify baby changing stations in my building project?
- Please download our CSI-formatted Specifications Guide to learn more about specifying our products >
- Are your baby changing stations compliant?
- Please visit the compliance section of our website.
- How do I buy child seating?
- Through a distributor How to Buy >
- How do I know which high chair is right for my establishment?
- Items to consider are: color, design, stackability, the need for a tray, product footprint. Please consult the product section to compare models.
- How do I assemble my high chair?
- Not all high chairs require assembly, but if your product does, please visit product resources for assembly instructions for that particular high chair.
- My seating product has a damaged part. How do I fix it?
- Please visit our replacement parts page to see if we offer the applicable part.
- Are your seating products compliant?
- How do I know which replacement part I need?
- How do I install my replacement part?
- Replacements parts have corresponding installation sheet to guide you through the process. Please visit the replacement part section of the website to view the instructions, specific to a particular part.
- How do I buy replacement parts?
- Parts can be purchased on our website or through various distributors. Buy Now >
- Are there any available job openings?
- Please check out our Working Here section for information on job openings and working at Koala.
- Do you have a blog?
- Yes. Our blog is available here >
- Where can I find your press releases or news articles?
- Please visit the news section of our website.
- How do I contact you with questions or comments?
- Please visit our contact us form to send an email or call us at 303-539-8300.
Koala Kare Products is the world’s most recognized brand of baby changing stations and commercial childcare products. Helping operators of public establishments equip their operations to accommodate the needs of caregivers and their children is what we’re all about.
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Access a variety of resources to help you make the most of your Koala Kare products, including installation guides, instructional videos and maintenance and sanitation tips.
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